28 Apr'24
29 Apr'24
1 room, 2 guests
Towneplace Suites by Marriott Houston Galleria Area
Texas | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹10,752
/ night + ₹1,828 tax
Towneplace Suites by Marriott Houston Galleria Area
3-star Hotel · Houston
4.0/5
(87 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
24-hour front desk
Swimming Pool
Lift/ Elevator
BBQ/Picnic area
Gym
Transportation
Property rules
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
Richmond Avenue - 0.8 km / 0.5 mi
Westheimer Rd - 1.9 km / 1.2 mi
Williams Tower - 1.9 km / 1.2 mi
The Galleria - 2.1 km / 1.3 mi
Gerald D. Hines Waterwall Park - 2.1 km / 1.3 mi
Harwin Drive Shopping District - 2.5 km / 1.6 mi
Ice at the Galleria - 2.5 km / 1.6 mi
River Oaks District - 3.1 km / 1.9 mi
Schlumberger Headquarters - 3.5 km / 2.2 mi
Lakewood Church Central Campus - 3.5 km / 2.2 mi
Greenway Plaza - 4 km / 2.5 mi
Highland Village - 4 km / 2.5 mi
Uptown Park - 4.2 km / 2.6 mi
Lakewood Church - 4.3 km / 2.7 mi
Meyerland Plaza Shopping Center - 4.8 km / 3 mi
The nearest airports are:
Houston William Hobby Airport (HOU) - 28.3 km / 17.6 mi
George Bush Intercontinental Airport (IAH) - 45 km / 28 mi
Houston, TX (EFD-Ellington Field) - 44.8 km / 27.8 mi
See all 82 photos
₹10,752
+ ₹1,828 tax
/ night
No cost EMI from ₹4,193
Breakfast included
Location
Houston, Texas, 77081
Ratings & reviews
4.0/5
(87 reviews)
5
45
4
15
3
8
2
4
1
15
Location
Rooms
Service
Value
Hygiene
Tired hotel that needs a renovation. Not up to Marriott standards
3/5
·
V4774GJss on Sep 09, 2023
I have stayed at other Town Place properties with good experiences. This hotel is tired with stained and damage furniture and a mediocre breakfast. The room is large with a good layout but I was surprised that the room did not have a safe. I have learned to avoid the TripAdvisor 5 star reviews. If I had read the 1 and 3 star reviews I would not have stayed.
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Worst management experience ever
1/5
·
Jeff J on Aug 16, 2023
I am rating this on the management response to my complaint, not the actual hotel stay or even the staff; the staff and the stay were great, during all of our stays. Our complaint comes at the blatant and dismissive behavior of any management staff to contact us regarding our last stay. We have stayed at this location about four times, as my husband is a patient at MD Anderson. On Saturday, 8/5/23 we checked out after being at this hotel for almost two weeks. When we checked out, I had the pleasure of encountering Belsay, who was working the desk, he was very friendly and accommodating during our stay, as was all the other staff, just don't have their names. At the time of checkout, I made a reservation for a room on the lower floor, due to a major surgery my husband underwent and had numerous and large incisions. We arrived on 8/8/23, at approximately 4:55 pm, only to find the room requested, the previous Saturday was not available and the room on the second floor had to be checked to ensure it was ready for check-in. Of course, after traveling for hours and spending hours at MD Anderson, and with my husband's condition, I was highly disappointed and somewhat agitated. We finally get to a room on the second floor and I open the bathroom door and was just overtaken with the smell of smoke that had saturated the entire bathroom, which I guess explained the huge air purifier that was plugged in the wall. I contacted the front desk to report this, and spoke with Jose, as I didn't want to be charged for smoking in what is suppose to be a non-smoking room. Jose came to the room and also agreed the strong odor of smoke inside the bathroom. My husband suffers with asthma, which made the stay very unpleasant, and because we had gotten my husband settled, moving would be too difficult and uncomfortable for him. So, because we were only there for one night, during this stay, we endured the unpleasant smell of smoke. As we were checking out, i again encountered Belsay and again he was very pleasant; I asked was the manager available, the name on the wall showed the manager to be Marisol Rosado, Belsay stated she was at another property. I left my telephone number and asked him to please have her contact me, as I wanted to speak with her about our stay. This request was made Wednesday, 8/9/23; I also contacted some 1-800 number I was given for complaints, but when she answered she stated she was with reservations, but still allegedly took my complaint, which was Friday, 8/10/23. To date, I have not received even an email or any other means of communication from anyone to hear my complaint. I wanted to give the perspective people the opportunity to contact me before doing a public review, I have exceeded giving them the opportunity. The lack of response to a customer's complaints and/or concerns is really unprofessional, dismissive and diminishing behavior of the customer's experience and really a failure of just doing your job and providing great customer service!
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Disgusting
1/5
·
Erin W on Mar 03, 2023
Terrible experience. Room smelled dank, stains on curtains, dirty surfaces, holes in and scratches on furniture, and dirty linens. Discovered blood on comforter. Front desk said they would clean and change linens while we were out. They did not clean and made the bed back with the same bloodstained comforter. Checked out immediately. Hotel said they would issue a refund but did not.
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Best designed motel room ever!
5/5
·
DiannaNorton on Jan 02, 2023
I was very impressed with this comfortable motel. It had the best designed room I've ever stayed in. Examples: mirror on outside of bathroom door so when you open door two mirrors facing so you can put on make up, etc.; lots of storage space; full kitchen with full size refrigerator, two top electric oven, microwave, dishwasher with dishes, dishtowels and diswasher liquid; large pull out table under desk area; desk area well lighted with clip board and places for notes; ottoman has metal table on top that can be pulled off and used as a bed table; also a small table that pulls up to the sofa. Staff courteous and helpful. They have special rates for M D Anderson patients and their families.
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Beautiful but very hot
3/5
·
sanitationgirl2000 on Sep 09, 2022
The riverwalk consists of shopping on the streets and many staircases throughout the town can lead you downstairs to the water level where there is just restaurant afterrestaurant. Theres a handful of shops at the bottom but your main shopping is upstairs.the heat is so bad and it's even hotter down by the water because you are like in a hole with all the buildings surrounding you so that makes it so damn hot!!!!!. You need to find a hotel that has parking or forget it,you will be miserable! We stayed at the towne suites on houston ave and it was a great area to get to most things.they have razors or electric bikes you can pick up or drop off anywhere and we took them to eat. The heat was the worst part of everything because you are running for shade everywhere you go.overall san antonio is fun .
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Rooms available
Filter rooms by
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
Smoking policy – non-smoking available
TV
Air conditioning
Adapter
Dining area
+ 13 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 2 other inclusions
₹10,752
+ ₹1,828 tax
/ night
No cost EMI from ₹4,193
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)
Smoking policy – non-smoking available
TV
Air conditioning
Adapter
Dining area
+ 13 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 2 other inclusions
₹10,752
+ ₹1,828 tax
/ night
No cost EMI from ₹4,193
Studio, 1 King Bed with Sofa bed
330.0 sq.ft
Smoking policy – non-smoking available
TV
Air conditioning
Adapter
Dining area
+ 13 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 2 other inclusions
₹10,752
+ ₹1,828 tax
/ night
No cost EMI from ₹4,193
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 3 other inclusions
₹10,752
+ ₹1,828 tax
/ night
No cost EMI from ₹4,193
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Coupon discount
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Price after discount
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